Delivery Focused.Creatively Driven.

We deliver digital products that transform businesses and markets.

SERVICES

Application Development

UserCentric builds mission-critical tools for government and enterprise clients who see digital as their competitive advantage. We leverage a modern best of breed technology stack and new techniques in AI to create world class platforms that power web, mobile and voice apps.

UX Design

We care deeply about the user experience and design. UserCentric brings the core UX disciplines into every project, to ensure your users are delighted by their experience. Through our rigorous Customer Centred Design process, UserCentric brings an aligned vision of your software project to reality

Digital Strategy

Software is eating the world, and we help your organisation understand how to leverage its power to drive business outcomes. Our strategy methodology begins with a deep understanding of your industry, customers, and competitors, and how new technology can help you win in the digital age.

Enterprise Applications and Cloud

UserCentric has extensive experience implementing platforms into the Enterprise. We are key implementers of bleeding-edge platforms including Elastic, Form.io, AWS, and are a top 5 Kentico Kontent global partner. We understand how to navigate the complex risk, security, and senior stakeholder dynamics necessary to deliver projects within Banking, Government, and other large clients.

Capability Building and Managed Services

Beyond project delivery and implementation, UserCentric aims to build your organisation’s capability through our KAST framework (Knowledge And Skills Transfer). We also offer 24x7 incident response and AWS or Azure cloud managed services through our global delivery network, and can set up best practice application monitoring and alerting for mission-critical systems.

Delivered

Case Studies

UserCentric builds mission-critical tools for government and enterprise clients who see digital as their competitive advantage.

Westpac

Delivering end-to-end projects within the bank's Financial Crime Managment team.

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a2 Milk

Digital project delivery and global site rollout for Australia's favourite milk brand.

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Postgraduate Medical Council of Victoria

Australia’s leading medical workforce software to ensure the future of Victoria’s healthcare system.

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WHAT WE DO

Domain Expertise

UserCentric is technology and vendor agnostic, and we choose the right technology stack based on your specific needs. We do however have several market-leading areas of expertise.

Domain Expertise

Enterprise React development

Leverage the power of React.js as your front-end framework of choice to build powerful applications with dynamic interactions and bring your UX design concepts to life. We have deep experience implementing React on large projects in state government, banking and fintech, among others.

Node API platform development

A product’s back end represents the “secret sauce” of critical business logic, process, and IP. We specialise in developing secure, fast, reliable and performant apis to power web applications using Node.js, and can be used in a microservices architecture, within a serverless framework or as a monolith.

Headless CMS in multi-site, high governance publishing

We are pioneering the use of Headless CMS in Digital Experience Management. We are experts in assisting “data-led” organisations that operate in compliance and process-driven environments, and are a top 5 global implementation partner for Kentico Kontent, a market-leading headless platform.

Enterprise solution design

We help solve the big enterprise problems with agility, security and scalability. Since 2014, we have specialised in building bespoke SaaS applications for enterprise, which are highly configuration-driven and extensible. These include workflow and ticket-of-work systems which we have applied to areas as diverse as Recruitment, Banking, Medical, and Financial planning industries.